Frequently Asked Questions
- Is my rented vehicle insured?
Yes, all vehicles in our fleet are insured. The insurance covers damage exceeding $500. - Where do I pick up my rented vehicle in Bishkek?
Your pick-up and drop-off point will be your hotel in Bishkek. Our drivers will deliver the car directly to you at the agreed time. - Do I need my driver’s license translated?
No, a translation of your driver’s license is not required. - Can I drive beyond Kyrgyzstan?
Yes, our cars can be driven in Kazakhstan with prior agreement. - Are there any location limits where I can’t drive the car?
While our jeeps are great for off-road travel, extreme off-road areas like the top of Altyn Arashan and Juuku Pass are restricted. - Should I pay an advance deposit to book the car?
Yes, we require a 10% deposit to reserve your car. You can pay using our secure QR code or through the booking link we provide. - What happens in case of a breakdown?
We’re just a WhatsApp message or phone call away to guide you on the next steps.