Booking Procedure
We strive to make the booking process simple and secure for our customers. Once you reach out to us and we finalize the availability, terms, and conditions, we kindly request a 200 € to confirm your reservation.
You can easily complete the payment through:
A secure booking link that we will provide
This ensures that your vehicle is reserved exclusively for you. The booking process is safe, and there are no additional commissions for customers.
If you have any questions or need assistance during the booking process, feel free to contact us—we’re here to help!
Cancellation Policy
We understand that plans can change. If you need to cancel or modify your booking, please review the following policy:
1. Cancellation Timeframe:
Free Cancellation: Cancellations made 45 days or more before the scheduled arrival will receive a full refund.
Late Cancellations: Cancellations made within 30 days of the scheduled arrival will incur a 50% charge.
No-Show: In the event of a no-show, no refund will be issued.
2. Refunds: Refunds for cancellations will be processed to the original payment method and may take 5-10 business days to reflect in your account. Any comissions taken by intermediary banks are not the responsibility of the company.
3. Changes to Booking: Modifications to bookings are subject to availability and may incur additional charges. Please contact us as early as possible to request any changes.
4. Exceptions: Certain special promotions or non-refundable bookings may not be eligible for a refund. Please review specific terms at the time of booking.
By confirming your booking, you agree to the terms of this cancellation policy. If you have any questions, please feel free to contact us.
Thank you for understanding!
File Name: Privacy-Policy-Russian.docx
File Name: Offer-Agreement-Russian.docx
